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Customer Area

All documents and useful tools for optimal
management of your energy contract in one place

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There’s nothing as time-consuming as administration. You want to be able to find your documents quickly. In your Customer Area you will find everything relating to your energy contract and consumption in one place.

Customer Area for businesses:
save time and money

Look up and download your invoices

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Gain insights into your energy consumption

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Check your contract details
 

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Closely monitor the energy market
 

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Don’t have access to the Customer Area yet?
Activate your Customer Area account and get access to all our online services.
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Free for all ENGIE energy customers

 

Manage your invoices and payments

Want to find an invoice or duplicate quickly, from up to 36 months ago? The Energy Bill tool can help. In your Customer Area, at any moment, you can:
Easily find and download your invoices (in PDF)
Export your invoice details to Excel
Ask a question about your invoice, consumption details, amounts or payments
Request a direct debit
Switch to electronic invoicing
Change your intermediate payment amounts
ⓘ See how e-invoicing is even more efficient and easier.

 

Monitor your energy consumption

Take energy-saving measures with Energy Manager Business. Analyse or export invoice and measured data of your installations. Here’s what you can analyse for each of your installations (depending on the type of meter):
The costs
The consumption
The injection
The power
The reactive energy

 

Manage your contracts, quotes and installation details

Look up and download your contracts, quotes, company and installation details quickly and easily. At any moment, for all your contracts and quotes, you can:
See the type of energy
See your chosen products
View the duration (start and end date)
View the validity of your quote

ⓘ If your quote is still valid and you agree, you can approve and sign it online.

 

Closely monitor the energy market

Follow the evolution of prices and set your price alerts via Target Alert to make sure you make informed decision at the right time. You can find an overview of these prices in your Customer Area:

The forward prices for electricity on the wholesale markets in Belgium, the Netherlands, France and Germany
The forward prices for natural gas on the wholesale market in Belgium
The forward prices for coal and CO2 emissions
The forward prices for coal and CO2 emissions
Seize the opportunities on the energy market.
How? Simple:

Subscribe to our newsletter

Receive weekly highlights of the energy markets in your mailbox thanks to Energy Market News.
Register >

Download the e-book

How does the electricity price come about? And how do you detect an opportunity on the market? We'll provide you with a clear explanation.
Download e-book >

Set your price alerts

Via Target Alert you will receive a text message or email when your targets are met. Never miss another opportunity on the market!
More info >

Follow us on LinkedIn

Follow the energy market closely: clear and concise. You will receive the latest analyses of the most important market developments and the influence on energy prices. This helps you to make the right purchase decisions.
Towards LinkedIn >

A quotation for your company?
Request an energy offer tailored
to your company or public institution online.

Request a quotation >

Further questions?

Find the answer in our FAQ.

  • How do I activate my account?

    More info

  • How can I log in to the Customer Area?

    More info

  • I’ve forgotten my login details. What now?

    More info

  • How do I change my username?

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