Not all my supply points are visible in the Customer Area. Why is this?

If one or more supply points are not visible in your Customer Area, this may be because they are new connections and consequently no consumption data is yet available. We recommend that you check again as soon as your first bill is ready. 

If the problem is still not resolved, you should contact a member of our Customer Service Team. You can submit your request quickly and easily using the online contact form for businesses and public institutions. 

If you log in using the form and then submit your request, it will reach the right person straight away and will be dealt with even faster.  


Click on the button below to ask your question using the online contact form for companies. Our team will respond to your query within five working days. 

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