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Question about your bill?
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Have a question about your company ‘s or public institution's bill? Find the answer in our Frequently Asked Questions (FAQs).
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How do I know if the email is not phishing?
In Customer service
Do you receive invoices for your company by email? Make sure the sender address is equal to invoicing@engie.be or engie@document.engie.be.
Electronic invoicing for companies
In ENGIE Business
Do you wish to receive the invoices for your company electronically and no longer by mail? Find the solution that best fits your needs.

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Contact the Business team (only for Belgian companies with a VAT number)
02 336 79 20
Mon-thu : 8h00 - 17h00
Fri : 8h00 - 16h00

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