The most searched

The most searched
Electricity and natural gas Save energy Produce your own energy Driving on electricity Our trainings Customer Area
How much does a training course cost?
In Customer service
Want to find out about the cost of our training courses? Our Customer Service Team will be happy to help.
How do I get my meter opened?
In Customer service
Need to open a meter for your company or public institution? Submitting a request online is quick and easy.
Question about bill components?
In Customer service
Have a question about the components of your company’s or public institution's bill? Find the answer in our Frequently Asked Questions (FAQs).
Where can I find a duplicate of my bill?
In Customer service
Need a copy of your company’s or public institution's bill? We explain where to find it in your Customer Area.
Question about your move or connections?
In Customer service
Have a question about your company’s or public institution's move to new premises or its new connections? Find the answer in our Frequently Asked Questions (FAQs).
What taxes are included in my bill?
In Customer service
Have a question about the taxes that are included in your company’s or public institution's bills? We'll happily explain this so that you have a better understanding of how your bills are compiled.
How do I create a new account for the Customer Area?
In Customer service
Need to create a new account for the Customer Area? We explain how to submit your request online quickly and easily.
Gas and electricity connection
In ENGIE Business
You need a new connection or want to change an existing one? ENGIE Electrabel takes care of all your connection projects.
e-Accounting: electronic billing service
In ENGIE Business
e-Accounting is an electronic billing service intended for companies or institutions that have to manage a large number of bills.
Report the move of your company
In ENGIE Business
You are moving in or leaving a company premises? We will take care of your energy contract and explain which steps you must undertake.
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Contact the Business team (only for Belgian companies with a VAT number)
02 336 79 20
Mon-thu : 8h00 - 17h00
Fri : 8h00 - 16h00

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